Sleep Number App Reviews

I don’t care about the data collection. The bed “routine” is total garbage. I have to enter each price of the same routine every night. It doesn’t know what I want! Pay someone with a clue.

I don’t care about the data collection. The bed “routine” is total garbage. I have to enter each price of the same routine every night. It doesn’t know what I want! Pay someone with a clue.

The latest update to the Sleepnumber app sucks! It was perfectly fine the way it was - now it often does not recognize the bed, the adjustments, and other settings - fix it!

Your app is TRASH. I would give it a zero if i could complete shit. Fix that.

Your app is TRASH. I would give it a zero if i could complete shit. Fix that.

The new sleep number is awful. The original app was simple and easy to use with all of the information you really needed. The new app is cumbersome, way too much information, designed for teenagers that love to spend their entire life on apps. Please go back to a simpler version. I Hate, Hate, Hate this thing. I have turned internet off, so I won't get any more of these unwanted updates. Developer must have been paid by the key stroke for this abomination.

The bed is fine but the app sucks- I don’t get right out of bed when I wake- usually 20-30 minutes- so the app indicates that I had a restless night’s sleep which is wrong- it also doesn’t note the correct time I go to bed- if Sleep number wants to tout this app then make damn sure it works- inaccurate info is NO info!

The inability to delete a user from the bed and reassign is so infuriating...I will never recommend sleep number to anyone. EVER.

The idiots, inbeciles, and morons who created the app should never be allowed to develop an app again. Extremely insulting to the user. I do not need slow, stupid transitions because I do not have severe ADHD, which one can only presume, based on the app's puerile functions, was the target audience. The dumbing down continues.

SleepIQ never records the correct time that I go to sleep, therefore every other piece of data is negatively impacted. It consistently shows me falling asleep one to two hours after I actually do.

The bed is great, the app ..not so much. Inaccurate info on a regular basis.

We have had the be for a total of 4 nights and “bed position” no longer comes up as an option for “bed controls”

Had the bed for over 2 months. Constantly get error 005. May return the bed because of the app.

Just got the new bed and I can't open the app on my iPad. It keeps crashing

Not happy with this App which affects how I feel about the bed. This bed is VERY expensive! The idea of an intelligent bed is to gather data. If I cannot gather it or the data is incorrect then having such a bed is a waste of money! I will call customer service today. My Fitbit does a better job of tracking my sleep and it cost 119 dollars.

I was real excited about using the App but it turned into a disappointment. I've been awake and out of bed for 3 hours, but the App reads " In Bed..Check back in the morning.....really???

New update crashes. Junk do not buy sleep number bed not great. they really don't know what they are doing with apps. are you out sourcing to a company if so please let us know who so no one ever hires them again

We've had our new Sleep Number bed with SleepIQ for three nights now. I love the bed but hate the SleepIQ option! 1. SleepIQ does not seem able to discern when I'm in bed versus one of my cats or dogs laying in my bed. 2. There is no way for me to edit the sleep data that the app captures and change the time I got out of bed. 3. SleepIQ does not send my sleep data to the Apple Health app!!!

Really a piece of garbage. There is no connectivity to anything useful for lie other health apps. You cannot make necessary corrections and there is no way to account for reading in bed, sex, etc. Honestly I am not sure who designed this but you need to start over and the fact that I paid money for this technology just ticks me off!!!!

Works great

What a game changer! I suspected that I wasn’t sleeping well and the app tracks my restlessness! I love forward to seeing what my sleep score will be in the morning!

The people in the store was very knowledgeable and take care of us. We went to other places looking for a bed and went in Sleep Number and was made feel like family

The Sleep Number has been great from set up to tracking my sleep patterns. I like being able to controlled the bed on the app also.

This gives me options to make my sleep better.

App continually says it needs to reset. Worst app on my phone by far!

Software sleep data editing doesn’t work most of the time. Have to delete and reinstall app.

Love our sleep number. My husband can have his soft bed and i can get the suport i need. No dented spots in mattresses anymore!

Love using this app. Helps me to not only control my bed but see my sleep patterns. Only thing I would like to see added is Apple Health integration. Hope that will come with any future updates.

Simple, easy and very informative! So many ways to track for a healthier version of you!

Why is sleep time set to 12:15 I go to bed at 8:30? I’ll never reach that goal

After years of sleeping on a Sleep Number bed, I noticed my sleep continually got better and then three years after having a bed from Sleep Number. I purchased a sleep pillow by far the best pillow I bought and I’ll never buy anything else now my sleep continues to improve. Thanks, Sleep Number.

This app provides accurate scores most of the time, but not all of the time. I’ve been encouraged to see the data, excited to see my sleep improvements, but sometimes confused to see hours showing me out of bed, awake or restless when I’m not. I look forward to seeing algorithm improvements.

This sleep app helps track my activity during the night on my sleep # bed. So helpful to see my patterns so I can improve my sleep

The latest version of the app requires you to share your health data to maintain usability of all of the features of the bed. I have had this bed for about four years now without having to share this data so why is it now required to share it? This seems to be a bait and switch move to me. Edit: after the cut and paste response from Sleep Number, it seems that they are perfectly fine with locking away features you have paid for behind a requirement that you share your data before you even have the opportunity to not share some undefined amount.

My husband had open heart surgery about 3 weeks ago. Our new bed has been a lifesaver in allowing him to get positioned just right for a good nights sleep!

The app does seem to be fairly accurate when accounting for my restlessness and how long I have slept for. Interesting to see my number in correlation to how I feel that day.

This is worth 20

The app is great! I love how easy it is to navigate. I wish the rewards section was a little easier to go back and forth from, maybe it is and I just haven’t figured it out yet. But overall I’m loving everything!

This is the best bed I’ve slept in

It’s nice to review my sleep number app after a good (or bad) nights sleep. Typically it is influenced by not getting enough rest which I struggle with. Interesting data!

Cmon SN. Do better

How do I reset my bed? The setting tops at 50?

The sleep number app is easy to use and I love the fact that I can adjust the bed according to how I feel each night.

Only problem is that the responsive air doesn’t work every night only every once in a while, what can we do to fix this??

I have tried contacting sleep number about their app being down for several weeks with no response. Prior to this the app worked great.

Requires you to let them collect excessive data which they won’t share except for the cases where they do. Everything in their app could be programmed to be done on the user side. Don’t use this app.

The data that my sleep number app gives me about each night sleep is completely inaccurate. It computes that we go to bed at times we are not even home, has hours of sleep also wrong. Basically every bit of information tracked is incorrect. I still have not had a comfortable night sleep yet after a month.

Nice to have so much information available to me in one app. I have enjoyed using this app.

Love it sleep number the sales reps to delivery and set up thank you they make sure I'm taken care of! Points I have reminders I get thank you for that. Most definitely appreciate the Sleep number team!

It’s an awesome app. Love that I can review my information daily, learn and earn points in the same app.

I love the new 360 sleep number bed. It’s so comfortable and love that I can set my side the way I want. My sleeping habits have definitely improved.

The Sleep Number app allows me to see sleeping trends and suggest ideal times for activities so I get the best sleep and best productivity throughout my day!

Helps wife and I, gauge her sleep quality as well as mind.

Glorified air mattress that lasts just over a year before it starts to break down and becomes nearly impossible to comfortably sleep on.

Love my Sleep Number App. It’s so easy to adjust the settings of your bed. Also I check the app daily to see my sleep number for the night before and to check my heart rate. It’s a great way to track how you’re doing with your restful sleep!

User friendly app to control the greatest bed .. be sure to earn rewards in the app toward future purchases!

Could you please add a place to post a note about your night? For example, last night my sleep score went significantly down because of Tropical Storm Cristobal pounding On my windows and house. My dog could not go out because the wind was so strong. He tried twice then I finally found a lull in the storm and put him out. This all interrupted mine and my husbands sleep. Just would be a good way to document an interruption in sleep. Thank you.

It gives me an indication of my sleep quality

The time is all messed up. It has me going to bed in the afternoons at weird times and not at night.

Way better tracking sleep than Fitbit. Super easy to use

Roll to

I hate how much I’ve spent for the bed and for it not to work correctly. I have read directions, reviewed comments and called customer service and did what they told me several times but no one seems to understand the problem. When I go to bed it shows I have went to bed but does not record the correct sleep time. I have the I10 flex fit 360 bed. It shows a white line and then 2 to 3 hours later that I fell to sleep. Which is 2 - 3 hours off. On my side not so much on my wife’s. Why! Is it because I’m tall and sleep like an alligator that it can’t read my breathing or heart rate. Please help!

Whenever we reconnect our bed the app and the actual number the bed is on doesn’t match. We have to reset everything to get it to work properly

As the seasons are changing for the first time since getting our bed, I am trying to set different temp programs. I would love to have my cold day programs and my warm weather programs so I can toggle between but the system only allows you to save one program per weekday. Weather doesn’t understand weekdays…otherwise, this thing is amazing! I love climbing into a cool bed on a hot day or a warm cozy bed on a cold day! You truly can’t beat it!

Love my sleep number bed. I sleep so much better

I’m getting error messages from this app when trying to use it; but none on the android version

The worst decision ever!! It was good and worth it the first 15 moths .. when the warranty expired is ridiculous how much $$ is to fix it!!

It took them months to fix the issue of the app not logging you in despite the right credentials being used. Considering the app is the only way to make adjustments to your settings (no physical buttons), this is a massive issue. Now the app is providing bad data. The average sleep score at each firmness setting is the same across all profiles. A selling point of this bed and app was individualized sleep settings and data that will help you get your best sleep. How can we get there if the data provided is inaccurate? If you have to have the app in order to take full advantage of this expensive mattress then the quality of the app can’t be an afterthought.